Data Protection

Bajike's Privacy Policy

The security of your personal data is our top priority. This privacy policy explains how Bajike collects your information, what it's used for, and how it's kept safe.

Last Updated: January 1, 2026
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Why Your Data Is Safe with Bajike

Strong Encryption

All your data is protected with 256-bit SSL encryption and stored with bank-grade security — no unauthorized access is possible.

Personal Data Control

You can view, update, or request deletion of your information at any time. You have full control over your data.

We Don't Sell Your Data

Bajike never sells your personal data to third parties. Our business model does not rely on selling user information.

Regular Security Audits

Our systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are promptly addressed and resolved.

International Standards

Bajike complies with GDPR and international data protection standards. Your privacy rights are equally protected no matter where you are in the world.

Instant Breach Notification

In the event of a data breach, we will notify affected members by email within 72 hours and take prompt action to resolve the issue.

01. Introduction & Scope

Welcome to Bajike. Our Privacy Policy ("Policy") explains what information we collect about you when you use the Bajike platform, how we use that information, and how we protect your privacy.

This policy applies to Bajike's website, mobile app, Live Casino, Sports Betting, and all other services. By using any Bajike service, you are considered to have accepted this Privacy Policy.

Please Note: Protecting your privacy is both our legal obligation and our ethical responsibility. We believe in transparency, which is why this policy is written in plain, simple language.

If this policy is updated, the date at the top of the page will be revised, and you will be notified by email for any significant changes. We encourage you to review this page periodically.

02. What Information We Collect

Bajike only collects information that is necessary to provide its services, ensure security, and meet legal obligations.

Directly Provided Information

  • Full name, email address, phone number, and date of birth (collected at registration).
  • National ID number or passport (for KYC verification).
  • Current address and postal code.
  • Payment details — Mobile Pay/Nagad number, bank account information.
  • Information provided when contacting our support team.

Automatically Collected Information

  • IP address, browser type & version.
  • Device type and operating system.
  • Time spent on the platform and pages visited.
  • Login time, transaction history.
  • Cookies & session data.
Data Type Purpose of Collection Legal Basis
Identity Information Account Creation & KYC Contractual Obligations
Payment Information Transaction Processing Contractual & Legal Obligations
Usage Data Service Improvement Legitimate Interest
Cookies Data Experience Personalization Consent

03. Purpose of Data Use

Bajike uses your data only for specific, transparent purposes. Your information is never used for anything unnecessary or unauthorized.

  • Account Management: Registration, login, and identity verification.
  • Payment Processing: Verification of deposits, withdrawals & transactions.
  • Customer Support: Resolving complaints, inquiries, and support requests.
  • Security: Prevention of fraud, money laundering, and unauthorized access.
  • Service Improvement: Improving the user experience.
  • Legal Compliance: Compliance with regulatory and legal obligations.
  • Contact: Important updates, promotions, and offers (with your consent).

If you no longer wish to receive promotional emails, you can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email. However, essential account-related emails cannot be turned off.

04. Data Sharing & Third Parties

Bajike never sells your personal data. However, limited information may be shared with third parties in specific circumstances:

When Data Is Shared

  • Payment Processor: Necessary information is shared with Mobile Pay, Nagad, and similar services to process transactions.
  • KYC Partner: With licensed verification services for identity verification.
  • Legal Authorities: When required by court order or legal obligation.
  • Technology Service Providers: Hosting, cloud storage — always under NDA agreement.

Important: All our third-party partners operate under strict confidentiality agreements. They may only use your data for specified purposes, and any other use is strictly prohibited.

05. Cookies Policy

Bajike uses cookies and similar technologies to enhance your experience and keep the platform running smoothly.

Types of Cookies

  • Essential Cookies: Required for login sessions and security — cannot be disabled.
  • Functional Cookies: Remembers your preferences such as language and theme.
  • Analytics Cookies: Analyzes usage patterns to improve our services.
  • Marketing Cookies: To show relevant offers (subject to your consent).

You can manage cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

06. Data Retention Period

Bajike does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period
Account Information 5 Years After Account Closure
Financial Transaction Records 7 Years (Legal Requirement)
KYC Documents 5 years after end of relationship
Support Contact 3 Years
Log Files & Usage Data 12 Months
Marketing Preferences Until consent is withdrawn

Once the retention period expires, data is securely deleted or anonymized.

07. Your Privacy Rights

Bajike respects your right to data protection. You have the following rights:

Right to Access Your Data

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data in certain circumstances.

Right to Restrict Processing

You may request that we limit how your data is processed in certain circumstances.

Right to Portability

You may request your data in a machine-readable format.

Right to Object

You may object to marketing or certain types of data processing.

To exercise these rights support@bajike.netto send us an email. We aim to respond within 30 days. Complex requests may take additional time.

08. Children's Privacy

Bajike's services are strictly for adults. We do not knowingly allow anyone under the age of 18 to create an account or use our services.

Age is verified at registration. If we become aware that any data belonging to a person under 18 has been collected, it will be deleted immediately and the associated account will be closed.

If you believe a minor has created an account on Bajike, please immediately support@bajike.netto notify us.

09. Security Measures

Bajike uses industry-leading security standards to protect your information. Our security infrastructure is multi-layered:

  • Encryption: TLS 1.3 for all data transfers and AES-256 encryption for data at rest.
  • Two-Factor Authentication (2FA): Two-Factor Authentication is supported on all accounts.
  • Firewall & IDS: Advanced firewall and intrusion detection systems.
  • Regular Audits: Penetration testing conducted by third-party security experts.
  • Data Backup: Regularly encrypted backups stored at separate locations.
  • Staff Training: All our staff receive regular data protection training.

You can also help keep your account secure — use a strong password, enable 2FA, and never share your password with anyone.

10. Contact, Policy Updates & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us directly. We take all requests seriously.

Contact Methods

  • Email: support@bajike.net
  • Live Chat: By logging into the platform and reaching out via support chat.
  • Complaint Form: From the "Privacy" section in your account settings.

Policy Changes

Bajike reserves the right to update this Privacy Policy at any time. Advance notice will be sent to your registered email for any significant changes. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

Last Updated: January 1, 2026. To request a copy of a previous version, support@bajike.netto submit a request.

A Safe & Trusted Platform

Your Data Is Safe — Join Bajike Today

Your privacy is our top priority at Bajike. We're always here for you — backed by bank-grade security, transparent policies, and full support in Bengali.

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